The entry tickets sold to the buyers for the workshops/ programs are non-refundable. In case, due to any reasons whatsoever, you are not in a position to attend the program, you are requested to send your request to info@sanjaykumaragarwal.com for replacement. The acceptance and/ or rejection of the replacement request will be at the sole discretion of the Company i.e. GOPTA Success Private Limited and the decision will be binding.